شركاء البيع بالتجزئة

إلى جميع اللاعبين! ستبدأ تخفيضات نهاية العام يوم 19 نوفمبر ولفترة محدودة. يقدم هذا العرض تخفيضات تصل إلى 70% على أكثر من 50 لعبة إلكترونية رائعة إلى جميع أعضاء ريد فُلت. لا تفوت الفرصة واحصل على لعبتك بأسعار تبدأ من 79 ريال سعودي/درهم إماراتي. FIFA 18، و Call of Duty WWII، و Crash Bandicoot Insane Trilogy، و Overwatchوالكثير غيرها.

قم بزيارة أي من المتاجر المشاركة وأظهر كود “تخفيضات نهاية العام” للبائع لتحصل على تخفيضك. هذا كل ما عليك فعله!

العرض لا يسري في قطر، والأردن، ولبنان. تطبق الشروط والأحكام

Retail Partners

Calling all gamers! The Bigger than Black Friday Sale starts on 19th of November for limited time only. This promotion offers all Red Vault members up to 70% discount on over 50 awesome video games. With prices as low at AED 79, do not miss the chance to get in on the action.  FIFA 18, Call of Duty WWII, Crash Bandicoot Insane Trilogy, Overwatch and so many more.

Go to any of our participating retail outlets and show them the Red Vault Bigger than Black Friday barcode to get your discount. November 19th – December 2nd 2017.

Not valid in Qatar, Jordan & Lebanon. T&C’s Apply.

تشغيل الفيديو

أسئلة شائعة

  1. ما هو ريد فُلت؟
    ريد فُلت هو أول تطبيق من نوعه لمكافأة اللاعبين في منطقة الشرق الأوسط وشمال إفريقيا. لأول مرة، أصبح بوسعك الحصول على الجوائز مقابل شراء ألعاب الفيديو من المتاجر. إنها عملية في غاية البساطة.
  2. كيف أحصل على النقاط؟
    ببساطة، نزل تطبيق ريد فُلت، ثم اذهب إلى بائع ألعاب الفيديو المفضل لك، واشتر إحدى الألعاب، ثم امسح كود QR الموجود على خلفية حاوية اللعبة وابدأ في حصد النقاط على الفور.
    كلما اشتريت ألعاباً أكثر، سيرتفع مستواك وستكسب المزيد من النقاط والجوائز الرائعة.
  3. ما هي الألعاب المشاركة في البرنامج؟
    يتيح لك تطبيق ريد فُلت نافذة على أشهر الألعاب وأكثرها مبيعاً على مستوى العالم. أي لعبة متاحة في المنطقة من إنتاج الناشرين التالين ستتيح لك الحصول على النقاط طالما كانت تحتوي على كود QR وتحمل رسالة “من توزيع ريد” على الخلفية.
    • Electronic Arts
    • Activision Blizzard
    • Ubisoft
    • Warner Brothers
    • Take 2
    • Sold Out

    سيتاح كود QR لأول مرة عند صدور لعبة FIFA 18 يوم 26 سبتمبر 2017. سيتضمن برنامج المكافآت العديد من الألعاب الجديدة المطروحة في هذا الموسم مثل FIFA 18، وCall of Duty WWII، و Need For Speed، وWWE 2K18، وShadow of War، و Star Wars Battlefront ll والكثير غيرها.

  4. من أين يجب أن أشتري الألعاب لأتأهل للمشاركة؟
    يمكنك شراء الألعاب من أي متجر في منطقة الشرق الأوسط وشمال إفريقيا.
  5. كيف يمكنني الاستفادة من النقاط؟
    تحصل على النقاط مقابل الألعاب التي تشتريها. سيتيح لك تطبيق ريد فُلت باقة رائعة من الجوائز الرقمية التي يمكنك الحصول عليها عندما تجمع النقاط وترقي مستواك. بل وستتأهل أيضاً للحصول على عروض ترويجية متميزة وجوائز ووصول حصري مبكر إلى إصدارات بيتا من الألعاب الجديدة، إضافة إلى الدعوات إلى الفعاليات الخاصة بعالم ألعاب الفيديو، والكثير غير ذلك.
  6. ما الفوائد التي سأحصل عليها؟
    ستتأهل للحصول على جوائز رقمية إضافة إلى نقاط ريد فُلت، وحق
تشغيل الفيديو

FIFA 18

The FIFA 18 rewards, as advertised, are valid for the first 430 Red Vault members that buy FIFA 18 and scan the QR code.  Alternative FIFA rewards will be granted for all FIFA 18 purchases by Red Vault members subsequently. The validity of the rewards and their expiration are as per the policies of the publisher of FIFA 18

 

Bigger Than Black Friday Sale

The Bigger than Black Friday promotion, as advertised, is valid between November 19th and December 2nd, 2017. The offer is only available to individuals that have downloaded the most recent version available of the Red Vault app as of November 19th, 2017. The price discounts advertised in percentage terms are in comparison to original selling price prior to the start of the promotion. In certain instances, the price is in comparison to the selling price at the time of the release of the title/game. The price discounts are only valid in select retail stores, as advertised with the Red Vault app. Red Vault is not responsible for availability of titles in any of the participating retail stores. The validity of the reward and the expiration are as per the policies Red Vault.

 
 


FAQs

  1. What is Red Vault?
    Red Vault is a first of its kind rewards app for gamers in the MENA region. For the first time, you can earn rewards for buying video games in retail stores. It’s that simple.
  2. How do I earn points?
    It’s easy. Download the Red Vault app, go to your favourite retail store, buy a game, scan the QR code on the back of the game and start earning points instantly.

    The more you buy the more you level up and earn points and exciting rewards.
  3. What games are eligible for the Red Vault program?
    Red Vault offers you a window into the best-selling games worldwide. Any games available in the region by the following publishers entitles you to earn points as long as they carry the QR Code and distributed by RED message on the back.
    • Electronic Arts
    • Activision Blizzard
    • Ubisoft
    • Warner Brothers
    • Take 2
    • Sold Out

      The QR code will be available with the launch of FIFA 18 starting 26th September 2017. The rewards program will offer new releases this season like Call of Duty WWII, Need For Speed Payback, WWE 2K18, Shadow of War, Star Wars Battlefront ll and many, many more.
  4. Where do I need to buy the games to be eligible?
    You can buy the games at any retail store in the MENA region. 
  5. How can I use my points?
    You earn points for games you buy. Red Vault will offer you a variety of exciting digital rewards as you earn points and level up. Even more, you will be eligible for special promo offers, prizes, exclusive beta access, invitations to gaming events and so much more.
  6. What benefits can I expect?
    You will be eligible for digital rewards along with Red Vault points, exclusive Beta access, special eSports invitations, merchandise and promotional offers.
  7. Is there a limit to how many games I can buy?
    Red Vault is a unique loyalty app where there is no limit to how many points you can earn as you level up. Any Red Vault Member buying more than 1 game of the same title will be required to show a proof of purchase
  8. Which countries offer the Red Vault app?
    The Red Vault app is available for use in all countries within the MENA region. You also need to have a PSN or XBOX account registered in a country within the MENA region to be a Red Vault member that can redeem rewards.
  9. Can I buy games on Red Vault?
    No, you cannot buy games on Red Vault

FAQs

  1. What is Red Vault?
    Red Vault is a first of its kind rewards app for gamers in the MENA region. For the first time, you can earn rewards for buying video games in retail stores within the MENA region. It’s that simple.Download the Red Vault app via the iOS or Android store, go to your favourite store, buy a game, scan the QR code on the back of the game and start earning points instantly. The app will entitle you to promo offers, prizes, exclusive beta access, invitations to gaming events and so much more.
  2. How do I earn points?
    It’s easy. Download the Red Vault app via the iOS or Android store, go to your favourite retail store, buy a game, scan the QR code on the back of the game and start earning points instantly.
    The more you buy the more you level up and earn points and exciting rewards.
  3. What games are eligible for the Red Vault program?
    Red Vault offers you a window into the best-selling games worldwide. Any games available in the region by the following publishers entitles you to earn points as long as they carry the QR Code and distributed by RED message on the back.
    • Electronic Arts
    • Activision Blizzard
    • Ubisoft
    • Warner Brothers
    • Take 2
    • Sold Out
  4. Where do I need to buy the games to be eligible?
    You can buy the games at any retail store in the MENA region. 
  5. How can I use my points?
    You earn points for games you buy. Red Vault will offer you a variety of exciting digital rewards as you earn points and level up. Even more, you will be eligible for special promo offers, prizes, exclusive beta access, invitations to gaming events and so much more.
  6. What benefits can I expect?
    You will be eligible for special promo offers, prizes, exclusive beta access, invitations to gaming events and so much more on your favourite games.
  7. Is there a limit to how many games can I buy?
    Red Vault is a unique loyalty app where there is no limit to how many points you can earn as you level up. Anyone Red Vault member buying more than 3 of the same title will be required to show proof of purchase.
  8. Which countries offer the Red Vault app?
    The Red Vault app is available for use in all countries within the MENA region. You also need to have a PSN or XBOX account registered in a country within the MENA region to be a Red Vault member.
  9. Can I buy games on Red Vault?
    No, you cannot buy games on Red Vault.
تشغيل الفيديو

RED VAULT PRIVACY POLICY

Last updated on 24th August 2017, 6 AM.

[Red Entertainment Distribution (FZCO) LLC] (“RED VAULT” or “We” or “Us”) respect the privacy rights of our customers and are committed to protecting the personal information collected about you. We have adopted this Privacy Policy to explain how we collect, store, and use the information you provide us. By using the RED VAULT Services, you signify your consent to the terms of the Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Services. We reserve the right to make changes in this Privacy Policy, so please check back from time to time to ensure you are aware of any changes. Your continued use of the Services will signify your acceptance of these changes.

The data controller of the data collected in respect to this Privacy Policy is:

Red Entertainment Distribution (FZCO) LLC
Unit A3 DAFZA
PO Box: 54484
Dubai
Tel: +971 4 2997 980
 
  • 1. When does RED VAULT collect your personal information?

    RED VAULT collects your personal information at different times when you register with us for Services, when you interact with our Services, or otherwise contact us. Generally, personal information is collected when (a) you register to use our Services, (b) you create an Account, (c) you watch advertisements within our Services, (d) you contact Us.

    Whatever the activity may be, we will only collect personal information to the extent deemed reasonably necessary to fulfil your requests and our legitimate business objectives.

  • 2. Why does RED VAULT collect your personal information?

    RED VAULT collects your personal information when you register with us for Services. We use this personal information to: provide you the products or Services you have requested; create your user profile; send you information about products or our Services and your registration; when you agree, to send you marketing information; and to respond to your correspondence.

  • 3. What personal information does RED VAULT collect?

    To access certain Services, you will need a RED VAULT Account. During the creation of your Account, we will ask your nickname, password, email address, date of birth (or age) and country of origin. This information is mandatory to create an Account. On other Services, RED VAULT may ask you additional personal information relevant to the Service such as your phone number, home address, image or geo-location information (for example, you will be asked your home address when receiving a reward). In addition, we may collect demographic information such as your age, gender, favourite styles of gaming, games, and the device you own or plan to buy.

    RED VAULT collects personal information via internet forms. For example, a new user to any of the Services may be asked to register by providing his or her name, date of birth or age, phone number, and home address. This information will then be associated with your Account, so that you may identify yourself during future visits to each of the Services. RED VAULT also stores and maintains personal information that you submit to us in an e-mail.

  • 4. What happens if I refuse to provide my personal information?

    If you do not submit personal information when asked by RED VAULT, your refusal may limit our ability to process your online registration, Account creation, points and rewards , or request for technical support.

  • 5. What about other websites?

    This Privacy Policy applies only to the Services on which this Privacy Policy is made available by RED VAULT and not to websites, networks or platforms maintained by other companies or organizations to which we may provide links. Please note, however, that when you link to foreign sites or any other third party sites from our Services, this Privacy Policy no longer applies. RED VAULT does not control the activities on those third party services and cannot and does not guarantee the security of any personal information disclosed on those third party services.

  • 6. Cookies and other technologies

    Cookies. RED VAULT uses cookies on the Services. A “cookie” is a small bit of record-keeping information that web sites often store on a user’s computer. Cookies do not include people’s names, e-mail addresses, or other information that is personally identifiable; they are typically used to quickly identify a user’s computer and to “remember” things about the user’s visit. RED VAULT may set cookies for your web browser as you visit our websites, use our products or visit a website where RED VAULT provides ads, content or analytics. For example, RED VAULT uses cookies to keep track of your points and rewards and to remember your Account identifier. You can disable cookies or set your browser to alert you when cookies are being sent to your computer, although this may affect your ability to shop online or to access certain features of our Services. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. In addition to RED VAULT using cookies on our network of websites, RED VAULT may allow certain partners to set and access their cookies on your computer. These companies’ use of cookies is subject to their own privacy policies, not the RED VAULT Privacy Policy. Please review them carefully.

    IP addresses. RED VAULT also keep tracks of Internet Protocol (IP) addresses for safety and security reasons. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.

    Other passively collected information. RED VAULT may on its own, or with the help of third party analytics tools, collect non-personally identifiable information concerning your and other users’ gaming hardware, habits, behaviours and use of our Services. RED VAULT collects such information to better adapt our Services to users’ interests and for a better quality of our Services. The information collected may contain the following, without limitation: device unique identity, including MAC address, console, mobile, tablet and console unique identifier or other device identifiers and settings, internet provider, carrier, operating system, hardware information, localization information, date and time spent on the Services, game scores, game metrics, achievements, rankings, time played and statistics, feature usage, advertising conversion rates, monetization rate, purchase history and other similar information. RED VAULT uses third party ad serving technologies that may collect information as a result of ad serving in the Services and that may display behavioural and non-behavioural advertisements on our Services. The information collected and used for the targeted advertising may contain the following, without limitation: age and gender, number views of an advertisement, device unique identity or other device identifiers and settings, information about Your use of the products and Services, Compatible Mobile Terminal, and other Internet sites (including third party web pages and mobile Internet sites) viewed by you (as well as date and time viewed), advertisement(s) served, the advertisement(s)’ in game location and length, and your response to the advertisement(s) (if any). The analytics tools and ad serving technologies may use server log files, web beacons, cookies, tracking pixels and other technologies to collect said information and may combine the information collected on other RED VAULT Services with information collected from other third party websites, products and services and with demographic, advertisement, market and other analytics surveys. Standing alone, this information is not personal data; however, if RED VAULT combines any of this information with personal data, RED VAULT will treat this information as personal data pursuant to this Privacy Policy. RED VAULT makes its best efforts to provide You with the links to our partners’ own privacy policies according to which their tools and technologies are used and when available the link to allow You to opt-out from their services

    Information passively collected by RED VAULT may be used in an aggregated form or to identify specific patterns of you or any individual.

  • 7. Who is collecting my personal information and how will it be used?

    The information you submit to our Services is collected and used by RED VAULT as set out in this Privacy Policy. In addition, RED VAULT may use the submitted information to send you advertising or promotional materials, including information about special rebates, promotional offers and other events of interest in accordance with your choices. We also use your personal information for our internal marketing and demographic studies, so we can constantly improve the Services we provide you and to better meet your needs. Additionally, RED VAULT may use your personal information outside of its Services to provide you with products, services or advertisements we believe may be of interest to you.

    From time to time, RED VAULT may employ third-party vendors, to collect personal information on RED VAULT’s behalf for technical purposes. These third parties provide internal support to RED VAULT by operating some of the Services we provide you, including without limitation email services,. If we solicit third parties to collect personal information on our behalf, we require all such third parties to comply with and adhere to this Privacy Policy. Although these third-party vendors, not RED VAULT, collect the personal information you provide when requesting such Services, they do not share your personal information with third parties nor will the personal information shared with such third parties be used for marketing purposes without your consent.

    Please be aware that RED VAULT may duplicate your information within RED VAULT’s own databases for technical purposes or for the uses described in this Privacy Policy.

  • 8. With whom does RED VAULT share my personal information?

    RED VAULT may share your personal information among the RED VAULT group of companies and with its technical partners described in Section 7. This sharing enables us to provide you with information about our Services, which might interest you. To the extent that our corporate affiliates and/or technical partners have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Policy.

    From time to time, we are approached by companies and organizations that provide products or services that we believe may be of interest to you, and we may share your personal information with such third parties in accordance with your choices and after we received your consent. We strive to limit use of the information you provide to those offers that we think you would appreciate receiving. If you do not wish to receive information from these third party partners, you can opt out at any time, including at the time of registration, by sending a request to us.

  • 9. Can I choose not to receive RED VAULT communications anymore?

    Once you register to our Services, RED VAULT will send you promotional communications about its own products and Services that you may be interested in by email. Along with every communication sent to you, RED VAULT gives you the opportunity to discontinue receiving future communications from RED VAULT.

  • 10. How do I access my personal information?

    If for any reason you wish to question, view, correct or delete the personal information collected about you by RED VAULT or its technical partners, please contact Us at the email address provided on the RED VAULT website. We will be happy to review, update or remove information as appropriate. However, we may still retain information in our files to resolve disputes, enforce our agreements, due to technical or legal requirements or matters related to security, integrity or operation of our Services.

  • 11. Does RED VAULT collect personal information from children of a minority age?

    Unless stated specifically to the contrary on the applicable RED VAULT Service, RED VAULT’s Services are intended for a general audience. RED VAULT recognizes a special obligation to protect personal information obtained from young children. Therefore, in order for children of a minority age to register on any Service, we require that the child provides the email address, or other contact information, of a parent or guardian who will be contacted by RED VAULT in order to inform, confirm, modify or refuse his or her child’s registration. RED VAULT reserves the right to request written proof of the parent or guardian’s authorization at any time. Until the parent or guardian answered to RED VAULT’s email pursuant to RED VAULT’s instructions, the child’s use of the Services will be limited.

  • 12. What Safeguards Does RED VAULT Use to Protect My Personal Information?

    We take your privacy and the security of your personal information very seriously. To protect your personal information, RED VAULT maintains appropriate safeguards to ensure the security and privacy of the information you have provided.

  • 13. How do I contact RED VAULT about my personal information?

    Any questions or complaints or comments about this Privacy Policy please contact Us at the email address provided on the RED VAULT website.

  • 14. Privacy Policy and Terms of Use

    The terms of this Privacy Policy are incorporated into our Terms of Use. Please review our Terms of Use at: https://redvault.co

  • All terms in capital used in this Privacy Policy have the meaning as those defined in the RED VAULT Terms of Use.

RED VAULT TERMS OF USE

Last updated on 24th August 2017, 6 AM.

PLEASE READ THESE TERMS OF USE CAREFULLY AS THESE APPLY TO YOUR USE OF THE SERVICES. ANY USE OF THE SERVICES IMPLIES UNRESERVED APPROVAL OF THESE TERMS AND RED VAULT’S PRIVACY POLICY.

1. SERVICES

  • 1.1 These general terms of use (the “Terms”) govern your use of the online application and services, including any websites, servers, and/or software through which these items are provided (collectively the “Services”) currently provided or which will be provided by [Red Entertainment Distribution (FZCO) LLC] or any one of its subsidiaries or affiliated companies (hereinafter collectively referred to as “RED VAULT” or “We” or “Us”).
  • 1.2  As a user (“User“), your use of any or all of the Services and Content (as defined in Article 1.3 below), indicate that you accept these Terms, our Privacy Policy and other applicable terms depending on the Service You use and that you agree to comply with them fully. If you do not agree with these, please do not continue to use our Services.
  • 1.3 Content includes all text, visuals, audio, messages or items of information, domain names and any other elements which are part of the Services, individually or in combination, together with all related Intellectual Property Rights (as defined in Article 5 below) in the above, (collectively, the “Content”).
  • 1.4 RED VAULT’s Privacy Policy can be found on https://redvault.co and is an integral part of these Terms. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it.
  • 1.5 RED VAULT reserves the right to change, modify, add or delete Articles in these Terms at any time, in accordance with the procedures described below in Article 11.

2. ACCOUNT

  • 2.1 Creation of Your Account
    • a. Access to and use of the Services are subject to the creation of an account with RED VAULT (an “Accountb>”).
    • b. To create an Account, you must have an e-mail address or Facebook account and supply accurate complete and up-to-date information. You must be authorised to use the Services for which you register, and in particular meet the age criteria.
    • c. Certain Services may require the creation of a username and a nickname and they will be linked to your Account.
    • d. If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. Any use of Services, using your Account with your password will be deemed to be carried out by you. We have the right to disable any username or password if in our sole opinion you have failed to comply with any of the provisions of these Terms.
    • e. We reserve the right, at its sole discretion, to refuse any username, screen name and/or password you have chosen.
  • 2.2 Accuracy and Use of Your Account Data
    • a. You agree to supply and keep the personal information relating to your Account accurate, complete and up-to-date.
    • b. You shall not claim to be any other person or entity and shall not represent your identity or an affiliation with any other person or entity in an inaccurate way, including by using the username, password or any other information relating to someone else’s Account or the name, likeness, voice, image or photograph of another person or by providing false information concerning a parent or legal guardian when the registration process asks you to give this information.
    • c. We may take action to check the accuracy of the information you give, including by checking landline or mobile telephone numbers and/or e-mail address you have given for you or a parent or legal guardian when applicable. In order to protect Minors and prevent risks of fraud, you agree to send the necessary authorisations and supporting documents to RED VAULT on request. The documents requested may include a copy of your national identity card or your passport.
    • d. You also agree to inform RED VAULT as quickly as possible of any unauthorised use of your username, password or other information concerning your Account or of any other security violation concerning or involving the Services which comes to your attention.

. USE OF SERVICES AND RULES OF CONDUCT

  • 3.1 Use of Services
    • a. You must be authorised to use the Services for which you register in accordance with these Terms or any other terms applicable to such a Service.
    • b. The Services are intended for personal use only and you must in no event use them in any way for commercial purposes without obtaining a licence to do so from us and/or our licensors.
    • c. You are solely responsible for any damage caused to RED VAULT, its partners, or any other individual or legal entity as a result of use of all or part of the Services in violation of the law or of your obligations as set out in these Terms.
  • 3.2 Rules of Conduct
    • a. You may only use the Services for lawful purposes and according to anticipated use of the Services.
    • b. You may not:
      • i. use the Services in any way that breaches any applicable local, national or international law or regulation;
      • ii. use any element of the Services or Content which would infringe the Intellectual Property Rights or other rights of others and/or of RED VAULT;
      • iii. create, use, share and/or publish by any means (forum, public profile or other means) in relation to the Services any material (text, words, images, sounds, videos, etc.) which would breach a duty of confidentiality, infringe an individual’s right to privacy or which would incite the committing of an unlawful act (in particular, piracy, cracking or circulation of counterfeit software);
      • iv. access or aim to access parts of the Services whose use has not been authorised by RED VAULT;
      • v. arrange, modify, translate, adapt, reproduce, index, copy and/or extract any information, software, product or other element or part of the Content by any means without RED VAULT’s express prior permission as set out in these Terms or otherwise;
      • vi. modify, distort, block, abnormally burden, disrupt, slow down and/or hinder the normal functioning of all or part of the Services, or their accessibility to other Users, or the functioning of the partner networks of the Services, or attempt to do any of the above;
      • vii. transmit or propagate any virus, trojan horse, worm, bomb, corrupted file and/or similar destructive device or corrupted data in relation to the Services, and/or organise, participate in or be involved in any way in an attack on RED VAULT’s servers and/or the Services and/or those of its service providers and partners;
      • viii. create, use and/or circulate “auto” or “macro” computer programs including without limitation “cheats”, “mods”, “hacks”, “bots” and “trainers” programs or software applications, and/or use the Services via a mirror site;
      • ix. create, supply or use alternative methods of using the Services, for example server emulators;
      • x. use incorrect information, use another User’s Account, assume another person’s identity or present false credentials in relation to any individual or legal entity in relation to the Services;
      • xi. use any means not expressly permitted by RED VAULT to collect or intercept data exchanged by other Users within the framework of the Services, or the names/ usernames and/or passwords of any other User;
      • xii. attempt to obtain a password, information concerning an Account or other information of a private nature from any other User of the Services, and/or sell, rent out, share, lend and/or in any other way transfer to any outside party your Account and/or the means of accessing it and/or in any other way allow any outside party to benefit from your Account;
      • xiii. make inappropriate use of the help service or the claim buttons or send untruthful reports to members of RED VAULT’s personnel;
      • xiv. access, use, download from the Services or otherwise reproduce or supply to anyone (free of charge or in return for payment) any directory of Users of the Services or any other information concerning Users or use of the Services;
      • xv. refuse to obey the instructions of any RED VAULT representative, and/or falsely claim to be an employee or representative of RED VAULT or its partners and/or agents.

4. ACCESS AND TERMS SPECIFIC TO MINORS

  • 4.1 If you are a Minor, you should read these Terms with the help of your parents or guardians.
  • 4.2 When a child who is below the age of minority in relation to the jurisdiction in which they reside (a “Minor”) wishes to use the Services made available to Minors or register, they must supply the e-mail address of a parent or legal guardian who we will contact to confirm, refuse or modify their child’s access to Services. We may restrict access to certain Services on age grounds. For such Services, we ask for a parent or guardian’s approval.
  • 4.3 We reserve the right to ask for written proof of consent from a parent or guardian for any User or potential User of the Services we suspect is a Minor. Parental consent applies exclusively to the Service for which it has been granted.
  • 4.4 Certain Services are specially designed for children and enable children to create their own free Account for which RED VAULT collects their username, password, date of birth (or age), country and parent or guardian’s e-mail address.
  • 4.5 In all cases, all use of the Services by Minors is the responsibility of their parents or legal guardians whom we assume approve their use of the Services and agree to these Terms.
  • 4.6 As far as is permitted by law, RED VAULT accepts no responsibility regarding any activities which may be conducted by Minors without the permission of their parents or legal guardians. If you are a parent or legal guardian and you give your permission for your child to register for the Services, you thereby agree to the Terms relating to use of the Services by your child.

5. INTELLECTUAL PROPERTY RIGHTS

  • 5.1 Intellectual Property Rights are defined as “patents, rights to inventions, copyright and related rights, trademarks, trade names, domain names, rights in get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database rights, topography rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered, and including all applications for, and renewals or extensions of, such rights, and all similar or equivalent rights or forms of protection in any part of the world”.
  • 5.2 The Services and Content are protected by national and international laws and treaties. Except as expressly set out in these Terms, we, and our licensees and licensors, reserve our respective Intellectual Property Rights in the Services and the Content. Any reproduction or representation of these elements in any way and for any reason is prohibited without our prior permission and, if applicable, our licensors’ and representatives’.
  • 5.3 Save as expressly set out in these Terms, no Intellectual Property Rights of any kind are assigned or licensed to you.
  • 5.4 The Services, Content, and all Intellectual Property Rights in them belong to RED VAULT or its licensors and representatives.

6. POINTS

  • We may offer a system enabling you to obtain points if you use Services and/or if you purchase and/or participate in certain games and activities proposed by the Services (the “Points System”). You may exchange these points on the basis described through the Red Vault Services.

7. REWARDS

  • Periodically, RED VAULT and/or its partners organise rewards as part of the Services. These may be subject to particular terms which we shall communicate to you at the time these rewards are offered.

8. ADVERTISING AND PROMOTION OF PRODUCTS

  • Entirely at its own discretion, and subject only to its editorial policy for each Service, RED VAULT may display certain third party products and/or services by inserting promotional links, advertising banners or any other advertising and promotional element, and may also carry out cross-marketing operations with any partner of its choice.
  • RED VAULT is not responsible for the third party products or services so displayed.

9. LIABILITY, INDEMNITY AND COMPENSATION

  • 9.1 Limitation & Exclusion of Liability
    • a. You expressly acknowledge that use of the Services is at your own risk.
    • b. The Services are supplied “as is”, without any guarantees, conditions, warranties or other terms as to:
      • i. their conformity, accuracy, being up to date, completeness, reliability or security;
      • ii. their suitability for a particular use;
      • iii. their market value;
      • iv. the absence of interruptions or errors, bugs, viruses or harmful elements, or that errors, bugs, viruses or harmful elements will be corrected; and/or
      • v. your satisfaction.
    • c. We hereby expressly exclude:
      • i. all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and
      • ii. any liability for loss or damage suffered in connection with the use of the Services or any related third party service. This includes:
        1. all losses of any kind, whether in tort (including for negligence or breach of statutory duty), contract, misrepresentation (whether innocent or negligent) or otherwise;
        2. direct loss;
        3. accidental loss,
        4. incidental loss;
        5. consequential loss; and
        6. indirect loss.
      • iii. Your sole remedy in the event of a dispute with RED VAULT or its licensors is to cease to use the Services and terminate your Account..
    • d. Nothing above affects our liability for death or personal injury arising from our negligence, nor our liability for fraud or fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.
  • 9.2 Indemnity & Compensation
    • a. You agree to defend, indemnify and keep indemnified RED VAULT and its Affiliates (as defined above), their subcontractors and Content suppliers against any claim or alleged claim, all liabilities and damages and all costs, including lawyers’ fees, following and/or resulting from a violation of these Terms for which you are responsible, or related to your behaviour on the Services.
    • b. Without limiting the generality of the foregoing, you agree to defend, indemnify and keep indemnified RED VAULT and its Affiliates in the event of inappropriate or illegal use of your Account, including in the event of illegal or inappropriate use by someone you have authorised to use your Account. You agree to be held personally responsible for your use of the Services and for all your communications and activities on the Services.
    • c. RED VAULT reserves the right to take sole conduct, at its own expense, of any claim which you have indemnified RED VAULT in relation to.
  • 9.3 The provisions of this Article 8.3 remain valid and in force after termination of these Terms or of your Account.

10. TERMINATION

  • 10.1 We reserve the right to terminate all or part of the Services at any time, without prior notice.
  • 10.2 Termination of the Account or Services at RED VAULT’s initiative
    • a. We may suspend or close your Account and your ability to use one or more Services or part of the Services, at any time, automatically and at our sole discretion where:
      • i. we have sent by e-mail or by post a formal request to provide us proof of your credentials or to cease an action, behaviour, or breach of these Terms;
      • ii. it is confirmed or We have reasonable grounds for believing that:
        1. you do not comply with these Terms or any special condition relating to a particular Service or Services;
        2. you are in breach of your legal or contractual obligations;
        3. your Account has been inactive for more than six months and you do not have access to pay functions;
        4. for any other reason in relation to your use or actions in relation to the Services.
    • b. If you have more than one Account, we reserve the right to suspend or close all the Accounts you have opened once one has been suspended or closed under this process.
    • c. In the event of a breach of your legal or contractual obligations, we reserve the right to take legal action on grounds of civil or criminal responsibility in order to stop the breach and obtain compensation for our losses. In particular, and without limitation, we reserve the right to prosecute any User who was deliberately damaged or attempted to damage the Services or disrupted the legitimate functioning of the Services or provided assistance for so doing.
  • 10.3 Termination of the Account and/or a subscription on your initiative
    • a. You may terminate your Account to a particular Service or Services at any time. The termination of your Account and/or your subscription will come into force within a reasonable period of time at its sole discretion.
    • b. If you do not accept these Terms, you may not use the Services and you must terminate your Account and/or the corresponding subscriptions.
  • 10.4 Consequences of Termination of the Account
    • a. In the event of termination or suspension of your Account, you will lose, and RED VAULT may delete your profile and the related information you have passed on to RED VAULT.
    • b. RED VAULT reserves the right to store personal data relating to your profile for a reasonable period of time.
    • c. In the event of termination of your Account, you must immediately cease all use of the Services and destroy any related documentation on any medium.
    • d. In the event of termination of your Account, you will not be able to participate in the Services which require an Account again without RED VAULT’s express permission. To benefit from the Services again, contact [insert address].
    • e. In the event of termination of your Account or of a Service or Services associated with your Account, no credit (such as unused points or rewards) will be credited to you or converted into cash or any other form of reimbursement and you will no longer have access to your Account or to any right associated with your Account or the Service(s) in question (such as points, rewards, tokens or virtual objects).

11. UPDATING OF SERVICES AND TERMS

  • 11.1 Modification of Terms
    • a. We may revise these Terms and our Privacy Policy at any time for security, legal, best practice or regulatory reasons.
    • b. We will not use this right to make substantial changes to the Terms to your detriment without giving you a chance to agree.
    • c. We will inform you of any revisions of these Terms by posting on the website [insert], a notification of the revision. Any revision will come into force [five (5)] days after the posting of the notification. If you do not agree to the changes made to these Terms, you may terminate your Account as set out in Article 10.3.
    • d. You are expected to check for revisions to the Terms regularly as they are binding on you. Any use of the Services subsequent to revised Terms coming into force implies acceptance of the revised Terms.
  • 11.2 Modification of Services
    • a. RED VAULT reserves the right to modify, discontinue or extend the Services. RED VAULT will indicate these modifications or extensions on the website of the Services.
    • b. If you do not accept these modifications or extensions, you may cancel your subscription or your Account in accordance with the procedure defined in Article 16 of the Terms. Note that continued use of the Services implies your consent to the modified or extended Services.
    • c. Extensions may be applicable in certain conditions and download of the original Services gives no automatic entitlement to the extensions.

12. CONFIDENTIALITY AND COLLECTION OF PERSONAL DATA

  • Your privacy is very important to us and we will not reveal your personal data to third parties except when expressly authorised by you to do so or in special circumstances.
  • For further information concerning our use of personal data, please read our Privacy Policy carefully. Our Privacy Policy forms an integral part of these Terms and so may be revised as set out in Article 11. You may at any time consult our Privacy Policy on [insert address]

13. SOFTWARE, UTILITIES AND TOOLS

  • 13.1 The Services are optimized for a screen resolution of 1024 x 768 pixels. RED VAULT reserves the right to optimize any one of its Services for any other resolution and/or browser..
  • 13.2 The Services may ask you or enable you to download software, updates, patches and/or other utilities and tools supplied by RED VAULT or its licensors (referred to as the “RED VAULT Software“) onto your computer or any other medium authorised by RED VAULT. RED VAULT grants you a personal, non-transferable and non-exclusive license enabling you to use this RED VAULT Software solely for the purposes of use of the Services, throughout the world and for the legal period of protection of the RED VAULT Software under Intellectual Property Rights. RED VAULT may specify terms of use for this RED VAULT Software at the time at which it is made available to you.
  • 13.3 Computer software and peripherals are not compatible with all computer platforms and media and the performances of the RED VAULT Software and the related Services may vary depending on your computer and other equipment.
  • 13.4 RED VAULT may from time to time supply you with updates or modifications of the RED VAULT Software. Updates and modifications may be necessary in order to be able to continue to use the RED VAULT Software and the Services.
  • 13.5 Your web browser may be configured to prevent the display of pop-up windows. Certain Content is displayed in pop-up windows. To optimize use of the Service, make sure you deactivate any pop-up window blocking function.
  • 13.6 The Terms of Use of the console manufacturers continue to apply in their entirety and govern your behavior when you access the Services via the console manufacturers services. In the event of a conflict between the terms of use of these console manufacturers and these Terms, the former terms of use take precedence. RED VAULT may not be held responsible for the console manufacturers services. RED VAULT is responsible only for supplying customer assistance.

14. SPECIFIC TERMS FOR COMPATIBLE MOBILE TERMINALS

  • 14.1 The expression “Compatible Mobile Terminal” designates any portable device capable of connecting to the Internet to access the Services. The term Compatible Mobile Terminals covers mobile
  • 14.2 Access to Mobile Services. RED VAULT allows its Users to access certain Services via their Compatible Mobile Terminal (“Mobile Services”).To access the Mobile Services from your Compatible Mobile Terminal you must (i) have a Compatible Mobile Terminal, (ii) have the permission of the person who pays the bill for said Compatible Mobile Terminal(iii) be provided with Internet access via your Compatible Mobile Terminal.
  • 14.3 Mobile Service access costs. The use of a Compatible Mobile Terminal will lead in particular to connection costs for which RED VAULT shall not be held responsible. RED VAULT may charge You fees to access any Mobile Services in whole or in part, including in-game purchase and any micro-transactions.
  • 14.4 Quality of Mobile Services. When the User connects to the Mobile Services, RED VAULT cannot guarantee User comfort equal to that experienced when connecting to the Services via a computer or game console, particularly as regards display quality, response time or access to certain functions. You acknowledge that the user comfort of the Mobile Services depends on the capacities, Services, the quality display, the response time or access to certain functions of your Compatible Mobile Terminal and the capacities of the electronic communication network you use, and RED VAULT may in no case be held responsible for reduced user comfort on Mobile Services.
  • 14.5 Downloading, installing and use of certain Mobile Services supplied via your Compatible Mobile Terminal may be prohibited or restricted by your Internet service provider, and it is possible that the Mobile Services will not all function with all network service providers or devices. You must contact your Internet service provider to find out whether the Mobile Services are available for your device and what restrictions, if any, may apply to the use of said Services for mobile devices.

15. MISCELLANEOUS

  • 15.1 Titles and Headings

    Headings in these Terms are intended solely to facilitate reading and understanding and shall not affect the interpretation of these Terms.

  • 15.2 Severance

    If any court or competent authority finds that any provision of these Terms (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these Terms shall not be affected.

    If any invalid, unenforceable or illegal provision of these Terms would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable to reflect RED VAULT’s initial intentions.

  • 15.3 No Waiver

    No failure or delay by RED VAULT to exercise any right or remedy provided under these Terms or by law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.

    Waiver of a right or remedy may be considered to have taken place only after signing of a written statement to this effect by RED VAULT or by the User.

  • 15.4 Entire Agreement
    • a. In entering into these Terms (including RED VAULT’s Privacy Policy), neither party has relied upon and does not rely on any statement, representation (whether innocent or negligent), assurance or warranty (“Representation”) (whether in writing or not) of any person (whether party to this agreement or not) other than as expressly set out in these Terms.
    • b. Each party agrees that the only rights and remedies available to it arising out of or in connection with a Representation shall be for breach of contract.
    • c. These Terms (including RED VAULT’s Privacy Policy available on [insert address]) and all rules or instructions published online concerning a Service game, an activity, a competition or lottery or a merchant service in particular contain the entire agreement between RED VAULT and you with respect to the subject matter hereof and supersede and cancel any and all prior or contemporaneous oral or written understandings, negotiations and agreements.
    • d. You should add this page to your browser bookmarks and consult this site regularly to find out about any updates to the Terms.
    • e. Nothing in this Article shall limit or exclude any liability for fraud or fraudulent misrepresentation.
  • 15.5 Law and Jurisdiction

    To the extent permitted by applicable law, these Terms and your Account and any disputes or claims arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) are governed by and construed in accordance with the laws in force in the Emirate of Dubai. You irrevocably agree that any dispute or claim that arises out of or in connection with the Terms or their subject matter or formation (including non-contractual disputes or claims) shall be referred to and finally resolved under the Arbitration Rules of the DIFC – LCIA Arbitration Center, which Rules are deemed to be incorporated by reference into this Article 14.5. the number of arbitrators shall be one. The seat, or legal place, of the arbitration shall be Dubai. The language used in the arbitration shall be English.

  • 15.6 Force Majeure

    RED VAULT shall have no liability under these Terms if it is prevented from, or delayed in, performing its obligations or from carrying on its business by acts, events, omissions or accidents beyond its reasonable control, including, without limitation, strikes, lock-outs or other industrial disputes (whether involving the workforce of RED VAULT or any other party), failure of a utility service or transport or telecommunications network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or sub-contractors

Red Entertainment Distribution (FZCO) LLC
Unit A3 DAFZA
PO Box: 54484
Dubai
Tel: +971 4 2997 980 

Red Vault Privacy Policy

Last updated on 24th August 2017, 6 AM.

[Red Entertainment Distribution (FZCO) LLC] (“RED VAULT” or “We” or “Us”) respect the privacy rights of our customers and are committed to protecting the personal information collected about you. We have adopted this Privacy Policy to explain how we collect, store, and use the information you provide us. By using the RED VAULT Services, you signify your consent to the terms of the Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Services. We reserve the right to make changes in this Privacy Policy, so please check back from time to time to ensure you are aware of any changes. Your continued use of the Services will signify your acceptance of these changes.

The data controller of the data collected in respect to this Privacy Policy is:

Red Entertainment Distribution (FZCO) LLC
Unit A3 DAFZA
PO Box: 54484
Dubai
Tel: +971 4 2997 980

  • 1. When does RED VAULT collect your personal information?RED VAULT collects your personal information at different times when you register with us for Services, when you interact with our Services, or otherwise contact us. Generally, personal information is collected when (a) you register to use our Services, (b) you create an Account, (c) you watch advertisements within our Services, (d) you contact Us.

    Whatever the activity may be, we will only collect personal information to the extent deemed reasonably necessary to fulfil your requests and our legitimate business objectives.

  • 2. Why does RED VAULT collect your personal information?RED VAULT collects your personal information when you register with us for Services. We use this personal information to: provide you the products or Services you have requested; create your user profile; send you information about products or our Services and your registration; when you agree, to send you marketing information; and to respond to your correspondence.
  • 3. What personal information does RED VAULT collect?To access certain Services, you will need a RED VAULT Account. During the creation of your Account, we will ask your nickname, password, email address, date of birth (or age) and country of origin. This information is mandatory to create an Account. On other Services, RED VAULT may ask you additional personal information relevant to the Service such as your phone number, home address, image or geo-location information (for example, you will be asked your home address when receiving a reward). In addition, we may collect demographic information such as your age, gender, favourite styles of gaming, games, and the device you own or plan to buy.

    RED VAULT collects personal information via internet forms. For example, a new user to any of the Services may be asked to register by providing his or her name, date of birth or age, phone number, and home address. This information will then be associated with your Account, so that you may identify yourself during future visits to each of the Services. RED VAULT also stores and maintains personal information that you submit to us in an e-mail.

  • 4. What happens if I refuse to provide my personal information?If you do not submit personal information when asked by RED VAULT, your refusal may limit our ability to process your online registration, Account creation, points and rewards , or request for technical support.
  • 5. What about other websites?This Privacy Policy applies only to the Services on which this Privacy Policy is made available by RED VAULT and not to websites, networks or platforms maintained by other companies or organizations to which we may provide links. Please note, however, that when you link to foreign sites or any other third party sites from our Services, this Privacy Policy no longer applies. RED VAULT does not control the activities on those third party services and cannot and does not guarantee the security of any personal information disclosed on those third party services.
  • 6. Cookies and other technologiesCookies. RED VAULT uses cookies on the Services. A “cookie” is a small bit of record-keeping information that web sites often store on a user’s computer. Cookies do not include people’s names, e-mail addresses, or other information that is personally identifiable; they are typically used to quickly identify a user’s computer and to “remember” things about the user’s visit. RED VAULT may set cookies for your web browser as you visit our websites, use our products or visit a website where RED VAULT provides ads, content or analytics. For example, RED VAULT uses cookies to keep track of your points and rewards and to remember your Account identifier. You can disable cookies or set your browser to alert you when cookies are being sent to your computer, although this may affect your ability to shop online or to access certain features of our Services. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. In addition to RED VAULT using cookies on our network of websites, RED VAULT may allow certain partners to set and access their cookies on your computer. These companies’ use of cookies is subject to their own privacy policies, not the RED VAULT Privacy Policy. Please review them carefully.

    IP addresses. RED VAULT also keep tracks of Internet Protocol (IP) addresses for safety and security reasons. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.

    Other passively collected information. RED VAULT may on its own, or with the help of third party analytics tools, collect non-personally identifiable information concerning your and other users’ gaming hardware, habits, behaviours and use of our Services. RED VAULT collects such information to better adapt our Services to users’ interests and for a better quality of our Services. The information collected may contain the following, without limitation: device unique identity, including MAC address, console, mobile, tablet and console unique identifier or other device identifiers and settings, internet provider, carrier, operating system, hardware information, localization information, date and time spent on the Services, game scores, game metrics, achievements, rankings, time played and statistics, feature usage, advertising conversion rates, monetization rate, purchase history and other similar information. RED VAULT uses third party ad serving technologies that may collect information as a result of ad serving in the Services and that may display behavioural and non-behavioural advertisements on our Services. The information collected and used for the targeted advertising may contain the following, without limitation: age and gender, number views of an advertisement, device unique identity or other device identifiers and settings, information about Your use of the products and Services, Compatible Mobile Terminal, and other Internet sites (including third party web pages and mobile Internet sites) viewed by you (as well as date and time viewed), advertisement(s) served, the advertisement(s)’ in game location and length, and your response to the advertisement(s) (if any). The analytics tools and ad serving technologies may use server log files, web beacons, cookies, tracking pixels and other technologies to collect said information and may combine the information collected on other RED VAULT Services with information collected from other third party websites, products and services and with demographic, advertisement, market and other analytics surveys. Standing alone, this information is not personal data; however, if RED VAULT combines any of this information with personal data, RED VAULT will treat this information as personal data pursuant to this Privacy Policy. RED VAULT makes its best efforts to provide You with the links to our partners’ own privacy policies according to which their tools and technologies are used and when available the link to allow You to opt-out from their services

    Information passively collected by RED VAULT may be used in an aggregated form or to identify specific patterns of you or any individual.

  • 7. Who is collecting my personal information and how will it be used?The information you submit to our Services is collected and used by RED VAULT as set out in this Privacy Policy. In addition, RED VAULT may use the submitted information to send you advertising or promotional materials, including information about special rebates, promotional offers and other events of interest in accordance with your choices. We also use your personal information for our internal marketing and demographic studies, so we can constantly improve the Services we provide you and to better meet your needs. Additionally, RED VAULT may use your personal information outside of its Services to provide you with products, services or advertisements we believe may be of interest to you.

    From time to time, RED VAULT may employ third-party vendors, to collect personal information on RED VAULT’s behalf for technical purposes. These third parties provide internal support to RED VAULT by operating some of the Services we provide you, including without limitation email services,. If we solicit third parties to collect personal information on our behalf, we require all such third parties to comply with and adhere to this Privacy Policy. Although these third-party vendors, not RED VAULT, collect the personal information you provide when requesting such Services, they do not share your personal information with third parties nor will the personal information shared with such third parties be used for marketing purposes without your consent.

    Please be aware that RED VAULT may duplicate your information within RED VAULT’s own databases for technical purposes or for the uses described in this Privacy Policy.

  • 8. With whom does RED VAULT share my personal information?RED VAULT may share your personal information among the RED VAULT group of companies and with its technical partners described in Section 7. This sharing enables us to provide you with information about our Services, which might interest you. To the extent that our corporate affiliates and/or technical partners have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Policy.

    From time to time, we are approached by companies and organizations that provide products or services that we believe may be of interest to you, and we may share your personal information with such third parties in accordance with your choices and after we received your consent. We strive to limit use of the information you provide to those offers that we think you would appreciate receiving. If you do not wish to receive information from these third party partners, you can opt out at any time, including at the time of registration, by sending a request to us.

  • 9. Can I choose not to receive RED VAULT communications anymore?Once you register to our Services, RED VAULT will send you promotional communications about its own products and Services that you may be interested in by email. Along with every communication sent to you, RED VAULT gives you the opportunity to discontinue receiving future communications from RED VAULT.
  • 10. How do I access my personal information?If for any reason you wish to question, view, correct or delete the personal information collected about you by RED VAULT or its technical partners, please contact Us at the email address provided on the RED VAULT website. We will be happy to review, update or remove information as appropriate. However, we may still retain information in our files to resolve disputes, enforce our agreements, due to technical or legal requirements or matters related to security, integrity or operation of our Services.
  • 11. Does RED VAULT collect personal information from children of a minority age?Unless stated specifically to the contrary on the applicable RED VAULT Service, RED VAULT’s Services are intended for a general audience. RED VAULT recognizes a special obligation to protect personal information obtained from young children. Therefore, in order for children of a minority age to register on any Service, we require that the child provides the email address, or other contact information, of a parent or guardian who will be contacted by RED VAULT in order to inform, confirm, modify or refuse his or her child’s registration. RED VAULT reserves the right to request written proof of the parent or guardian’s authorization at any time. Until the parent or guardian answered to RED VAULT’s email pursuant to RED VAULT’s instructions, the child’s use of the Services will be limited.
  • 12. What Safeguards Does RED VAULT Use to Protect My Personal Information?We take your privacy and the security of your personal information very seriously. To protect your personal information, RED VAULT maintains appropriate safeguards to ensure the security and privacy of the information you have provided.
  • 13. How do I contact RED VAULT about my personal information?Any questions or complaints or comments about this Privacy Policy please contact Us at the email address provided on the RED VAULT website.
  • 14. Privacy Policy and Terms of UseThe terms of this Privacy Policy are incorporated into our Terms of Use. Please review our Terms of Use at: https://redvault.co
  • All terms in capital used in this Privacy Policy have the meaning as those defined in the RED VAULT Terms of Use.

RED VAULT TERMS OF USE

Last updated on 24th August 2017, 6 AM.

PLEASE READ THESE TERMS OF USE CAREFULLY AS THESE APPLY TO YOUR USE OF THE SERVICES. ANY USE OF THE SERVICES IMPLIES UNRESERVED APPROVAL OF THESE TERMS AND RED VAULT’S PRIVACY POLICY.

1. SERVICES

  • 1.1 These general terms of use (the “Terms”) govern your use of the online application and services, including any websites, servers, and/or software through which these items are provided (collectively the “Services”) currently provided or which will be provided by [Red Entertainment Distribution (FZCO) LLC] or any one of its subsidiaries or affiliated companies (hereinafter collectively referred to as “RED VAULT” or “We” or “Us”).
  • 1.2  As a user (“User“), your use of any or all of the Services and Content (as defined in Article 1.3 below), indicate that you accept these Terms, our Privacy Policy and other applicable terms depending on the Service You use and that you agree to comply with them fully. If you do not agree with these, please do not continue to use our Services.
  • 1.3 Content includes all text, visuals, audio, messages or items of information, domain names and any other elements which are part of the Services, individually or in combination, together with all related Intellectual Property Rights (as defined in Article 5 below) in the above, (collectively, the “Content”).
  • 1.4 RED VAULT’s Privacy Policy can be found on https://redvault.co and is an integral part of these Terms. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it.
  • 1.5 RED VAULT reserves the right to change, modify, add or delete Articles in these Terms at any time, in accordance with the procedures described below in Article 11.

2. ACCOUNT

  • 2.1 Creation of Your Account
    • a. Access to and use of the Services are subject to the creation of an account with RED VAULT (an “Accountb>”).
    • b. To create an Account, you must have an e-mail address or Facebook account and supply accurate complete and up-to-date information. You must be authorised to use the Services for which you register, and in particular meet the age criteria.
    • c. Certain Services may require the creation of a username and a nickname and they will be linked to your Account.
    • d. If you choose, or you are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. Any use of Services, using your Account with your password will be deemed to be carried out by you. We have the right to disable any username or password if in our sole opinion you have failed to comply with any of the provisions of these Terms.
    • e. We reserve the right, at its sole discretion, to refuse any username, screen name and/or password you have chosen.
  • 2.2 Accuracy and Use of Your Account Data
    • a. You agree to supply and keep the personal information relating to your Account accurate, complete and up-to-date.
    • b. You shall not claim to be any other person or entity and shall not represent your identity or an affiliation with any other person or entity in an inaccurate way, including by using the username, password or any other information relating to someone else’s Account or the name, likeness, voice, image or photograph of another person or by providing false information concerning a parent or legal guardian when the registration process asks you to give this information.
    • c. We may take action to check the accuracy of the information you give, including by checking landline or mobile telephone numbers and/or e-mail address you have given for you or a parent or legal guardian when applicable. In order to protect Minors and prevent risks of fraud, you agree to send the necessary authorisations and supporting documents to RED VAULT on request. The documents requested may include a copy of your national identity card or your passport.
    • d. You also agree to inform RED VAULT as quickly as possible of any unauthorised use of your username, password or other information concerning your Account or of any other security violation concerning or involving the Services which comes to your attention.

. USE OF SERVICES AND RULES OF CONDUCT

  • 3.1 Use of Services
    • a. You must be authorised to use the Services for which you register in accordance with these Terms or any other terms applicable to such a Service.
    • b. The Services are intended for personal use only and you must in no event use them in any way for commercial purposes without obtaining a licence to do so from us and/or our licensors.
    • c. You are solely responsible for any damage caused to RED VAULT, its partners, or any other individual or legal entity as a result of use of all or part of the Services in violation of the law or of your obligations as set out in these Terms.
  • 3.2 Rules of Conduct
    • a. You may only use the Services for lawful purposes and according to anticipated use of the Services.
    • b. You may not:
      • i. use the Services in any way that breaches any applicable local, national or international law or regulation;
      • ii. use any element of the Services or Content which would infringe the Intellectual Property Rights or other rights of others and/or of RED VAULT;
      • iii. create, use, share and/or publish by any means (forum, public profile or other means) in relation to the Services any material (text, words, images, sounds, videos, etc.) which would breach a duty of confidentiality, infringe an individual’s right to privacy or which would incite the committing of an unlawful act (in particular, piracy, cracking or circulation of counterfeit software);
      • iv. access or aim to access parts of the Services whose use has not been authorised by RED VAULT;
      • v. arrange, modify, translate, adapt, reproduce, index, copy and/or extract any information, software, product or other element or part of the Content by any means without RED VAULT’s express prior permission as set out in these Terms or otherwise;
      • vi. modify, distort, block, abnormally burden, disrupt, slow down and/or hinder the normal functioning of all or part of the Services, or their accessibility to other Users, or the functioning of the partner networks of the Services, or attempt to do any of the above;
      • vii. transmit or propagate any virus, trojan horse, worm, bomb, corrupted file and/or similar destructive device or corrupted data in relation to the Services, and/or organise, participate in or be involved in any way in an attack on RED VAULT’s servers and/or the Services and/or those of its service providers and partners;
      • viii. create, use and/or circulate “auto” or “macro” computer programs including without limitation “cheats”, “mods”, “hacks”, “bots” and “trainers” programs or software applications, and/or use the Services via a mirror site;
      • ix. create, supply or use alternative methods of using the Services, for example server emulators;
      • x. use incorrect information, use another User’s Account, assume another person’s identity or present false credentials in relation to any individual or legal entity in relation to the Services;
      • xi. use any means not expressly permitted by RED VAULT to collect or intercept data exchanged by other Users within the framework of the Services, or the names/ usernames and/or passwords of any other User;
      • xii. attempt to obtain a password, information concerning an Account or other information of a private nature from any other User of the Services, and/or sell, rent out, share, lend and/or in any other way transfer to any outside party your Account and/or the means of accessing it and/or in any other way allow any outside party to benefit from your Account;
      • xiii. make inappropriate use of the help service or the claim buttons or send untruthful reports to members of RED VAULT’s personnel;
      • xiv. access, use, download from the Services or otherwise reproduce or supply to anyone (free of charge or in return for payment) any directory of Users of the Services or any other information concerning Users or use of the Services;
      • xv. refuse to obey the instructions of any RED VAULT representative, and/or falsely claim to be an employee or representative of RED VAULT or its partners and/or agents.

4. ACCESS AND TERMS SPECIFIC TO MINORS

  • 4.1 If you are a Minor, you should read these Terms with the help of your parents or guardians.
  • 4.2 When a child who is below the age of minority in relation to the jurisdiction in which they reside (a “Minor”) wishes to use the Services made available to Minors or register, they must supply the e-mail address of a parent or legal guardian who we will contact to confirm, refuse or modify their child’s access to Services. We may restrict access to certain Services on age grounds. For such Services, we ask for a parent or guardian’s approval.
  • 4.3 We reserve the right to ask for written proof of consent from a parent or guardian for any User or potential User of the Services we suspect is a Minor. Parental consent applies exclusively to the Service for which it has been granted.
  • 4.4 Certain Services are specially designed for children and enable children to create their own free Account for which RED VAULT collects their username, password, date of birth (or age), country and parent or guardian’s e-mail address.
  • 4.5 In all cases, all use of the Services by Minors is the responsibility of their parents or legal guardians whom we assume approve their use of the Services and agree to these Terms.
  • 4.6 As far as is permitted by law, RED VAULT accepts no responsibility regarding any activities which may be conducted by Minors without the permission of their parents or legal guardians. If you are a parent or legal guardian and you give your permission for your child to register for the Services, you thereby agree to the Terms relating to use of the Services by your child.

5. INTELLECTUAL PROPERTY RIGHTS

  • 5.1 Intellectual Property Rights are defined as “patents, rights to inventions, copyright and related rights, trademarks, trade names, domain names, rights in get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database rights, topography rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered, and including all applications for, and renewals or extensions of, such rights, and all similar or equivalent rights or forms of protection in any part of the world”.
  • 5.2 The Services and Content are protected by national and international laws and treaties. Except as expressly set out in these Terms, we, and our licensees and licensors, reserve our respective Intellectual Property Rights in the Services and the Content. Any reproduction or representation of these elements in any way and for any reason is prohibited without our prior permission and, if applicable, our licensors’ and representatives’.
  • 5.3 Save as expressly set out in these Terms, no Intellectual Property Rights of any kind are assigned or licensed to you.
  • 5.4 The Services, Content, and all Intellectual Property Rights in them belong to RED VAULT or its licensors and representatives.

6. POINTS

  • We may offer a system enabling you to obtain points if you use Services and/or if you purchase and/or participate in certain games and activities proposed by the Services (the “Points System”). You may exchange these points on the basis described through the Red Vault Services.

7. REWARDS

  • Periodically, RED VAULT and/or its partners organise rewards as part of the Services. These may be subject to particular terms which we shall communicate to you at the time these rewards are offered.

8. ADVERTISING AND PROMOTION OF PRODUCTS

  • Entirely at its own discretion, and subject only to its editorial policy for each Service, RED VAULT may display certain third party products and/or services by inserting promotional links, advertising banners or any other advertising and promotional element, and may also carry out cross-marketing operations with any partner of its choice.
  • RED VAULT is not responsible for the third party products or services so displayed.

9. LIABILITY, INDEMNITY AND COMPENSATION

  • 9.1 Limitation & Exclusion of Liability
    • a. You expressly acknowledge that use of the Services is at your own risk.
    • b. The Services are supplied “as is”, without any guarantees, conditions, warranties or other terms as to:
      • i. their conformity, accuracy, being up to date, completeness, reliability or security;
      • ii. their suitability for a particular use;
      • iii. their market value;
      • iv. the absence of interruptions or errors, bugs, viruses or harmful elements, or that errors, bugs, viruses or harmful elements will be corrected; and/or
      • v. your satisfaction.
    • c. We hereby expressly exclude:
      • i. all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and
      • ii. any liability for loss or damage suffered in connection with the use of the Services or any related third party service. This includes:
        1. all losses of any kind, whether in tort (including for negligence or breach of statutory duty), contract, misrepresentation (whether innocent or negligent) or otherwise;
        2. direct loss;
        3. accidental loss,
        4. incidental loss;
        5. consequential loss; and
        6. indirect loss.
      • iii. Your sole remedy in the event of a dispute with RED VAULT or its licensors is to cease to use the Services and terminate your Account..
    • d. Nothing above affects our liability for death or personal injury arising from our negligence, nor our liability for fraud or fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law.
  • 9.2 Indemnity & Compensation
    • a. You agree to defend, indemnify and keep indemnified RED VAULT and its Affiliates (as defined above), their subcontractors and Content suppliers against any claim or alleged claim, all liabilities and damages and all costs, including lawyers’ fees, following and/or resulting from a violation of these Terms for which you are responsible, or related to your behaviour on the Services.
    • b. Without limiting the generality of the foregoing, you agree to defend, indemnify and keep indemnified RED VAULT and its Affiliates in the event of inappropriate or illegal use of your Account, including in the event of illegal or inappropriate use by someone you have authorised to use your Account. You agree to be held personally responsible for your use of the Services and for all your communications and activities on the Services.
    • c. RED VAULT reserves the right to take sole conduct, at its own expense, of any claim which you have indemnified RED VAULT in relation to.
  • 9.3 The provisions of this Article 8.3 remain valid and in force after termination of these Terms or of your Account.

10. TERMINATION

  • 10.1 We reserve the right to terminate all or part of the Services at any time, without prior notice.
  • 10.2 Termination of the Account or Services at RED VAULT’s initiative
    • a. We may suspend or close your Account and your ability to use one or more Services or part of the Services, at any time, automatically and at our sole discretion where:
      • i. we have sent by e-mail or by post a formal request to provide us proof of your credentials or to cease an action, behaviour, or breach of these Terms;
      • ii. it is confirmed or We have reasonable grounds for believing that:
        1. you do not comply with these Terms or any special condition relating to a particular Service or Services;
        2. you are in breach of your legal or contractual obligations;
        3. your Account has been inactive for more than six months and you do not have access to pay functions;
        4. for any other reason in relation to your use or actions in relation to the Services.
    • b. If you have more than one Account, we reserve the right to suspend or close all the Accounts you have opened once one has been suspended or closed under this process.
    • c. In the event of a breach of your legal or contractual obligations, we reserve the right to take legal action on grounds of civil or criminal responsibility in order to stop the breach and obtain compensation for our losses. In particular, and without limitation, we reserve the right to prosecute any User who was deliberately damaged or attempted to damage the Services or disrupted the legitimate functioning of the Services or provided assistance for so doing.
  • 10.3 Termination of the Account and/or a subscription on your initiative
    • a. You may terminate your Account to a particular Service or Services at any time. The termination of your Account and/or your subscription will come into force within a reasonable period of time at its sole discretion.
    • b. If you do not accept these Terms, you may not use the Services and you must terminate your Account and/or the corresponding subscriptions.
  • 10.4 Consequences of Termination of the Account
    • a. In the event of termination or suspension of your Account, you will lose, and RED VAULT may delete your profile and the related information you have passed on to RED VAULT.
    • b. RED VAULT reserves the right to store personal data relating to your profile for a reasonable period of time.
    • c. In the event of termination of your Account, you must immediately cease all use of the Services and destroy any related documentation on any medium.
    • d. In the event of termination of your Account, you will not be able to participate in the Services which require an Account again without RED VAULT’s express permission. To benefit from the Services again, contact [insert address].
    • e. In the event of termination of your Account or of a Service or Services associated with your Account, no credit (such as unused points or rewards) will be credited to you or converted into cash or any other form of reimbursement and you will no longer have access to your Account or to any right associated with your Account or the Service(s) in question (such as points, rewards, tokens or virtual objects).

11. UPDATING OF SERVICES AND TERMS

  • 11.1 Modification of Terms
    • a. We may revise these Terms and our Privacy Policy at any time for security, legal, best practice or regulatory reasons.
    • b. We will not use this right to make substantial changes to the Terms to your detriment without giving you a chance to agree.
    • c. We will inform you of any revisions of these Terms by posting on the website [insert], a notification of the revision. Any revision will come into force [five (5)] days after the posting of the notification. If you do not agree to the changes made to these Terms, you may terminate your Account as set out in Article 10.3.
    • d. You are expected to check for revisions to the Terms regularly as they are binding on you. Any use of the Services subsequent to revised Terms coming into force implies acceptance of the revised Terms.
  • 11.2 Modification of Services
    • a. RED VAULT reserves the right to modify, discontinue or extend the Services. RED VAULT will indicate these modifications or extensions on the website of the Services.
    • b. If you do not accept these modifications or extensions, you may cancel your subscription or your Account in accordance with the procedure defined in Article 16 of the Terms. Note that continued use of the Services implies your consent to the modified or extended Services.
    • c. Extensions may be applicable in certain conditions and download of the original Services gives no automatic entitlement to the extensions.

12. CONFIDENTIALITY AND COLLECTION OF PERSONAL DATA

  • Your privacy is very important to us and we will not reveal your personal data to third parties except when expressly authorised by you to do so or in special circumstances.
  • For further information concerning our use of personal data, please read our Privacy Policy carefully. Our Privacy Policy forms an integral part of these Terms and so may be revised as set out in Article 11. You may at any time consult our Privacy Policy on [insert address]

13. SOFTWARE, UTILITIES AND TOOLS

  • 13.1 The Services are optimized for a screen resolution of 1024 x 768 pixels. RED VAULT reserves the right to optimize any one of its Services for any other resolution and/or browser..
  • 13.2 The Services may ask you or enable you to download software, updates, patches and/or other utilities and tools supplied by RED VAULT or its licensors (referred to as the “RED VAULT Software“) onto your computer or any other medium authorised by RED VAULT. RED VAULT grants you a personal, non-transferable and non-exclusive license enabling you to use this RED VAULT Software solely for the purposes of use of the Services, throughout the world and for the legal period of protection of the RED VAULT Software under Intellectual Property Rights. RED VAULT may specify terms of use for this RED VAULT Software at the time at which it is made available to you.
  • 13.3 Computer software and peripherals are not compatible with all computer platforms and media and the performances of the RED VAULT Software and the related Services may vary depending on your computer and other equipment.
  • 13.4 RED VAULT may from time to time supply you with updates or modifications of the RED VAULT Software. Updates and modifications may be necessary in order to be able to continue to use the RED VAULT Software and the Services.
  • 13.5 Your web browser may be configured to prevent the display of pop-up windows. Certain Content is displayed in pop-up windows. To optimize use of the Service, make sure you deactivate any pop-up window blocking function.
  • 13.6 The Terms of Use of the console manufacturers continue to apply in their entirety and govern your behavior when you access the Services via the console manufacturers services. In the event of a conflict between the terms of use of these console manufacturers and these Terms, the former terms of use take precedence. RED VAULT may not be held responsible for the console manufacturers services. RED VAULT is responsible only for supplying customer assistance.

14. SPECIFIC TERMS FOR COMPATIBLE MOBILE TERMINALS

  • 14.1 The expression “Compatible Mobile Terminal” designates any portable device capable of connecting to the Internet to access the Services. The term Compatible Mobile Terminals covers mobile
  • 14.2 Access to Mobile Services. RED VAULT allows its Users to access certain Services via their Compatible Mobile Terminal (“Mobile Services”).To access the Mobile Services from your Compatible Mobile Terminal you must (i) have a Compatible Mobile Terminal, (ii) have the permission of the person who pays the bill for said Compatible Mobile Terminal(iii) be provided with Internet access via your Compatible Mobile Terminal.
  • 14.3 Mobile Service access costs. The use of a Compatible Mobile Terminal will lead in particular to connection costs for which RED VAULT shall not be held responsible. RED VAULT may charge You fees to access any Mobile Services in whole or in part, including in-game purchase and any micro-transactions.
  • 14.4 Quality of Mobile Services. When the User connects to the Mobile Services, RED VAULT cannot guarantee User comfort equal to that experienced when connecting to the Services via a computer or game console, particularly as regards display quality, response time or access to certain functions. You acknowledge that the user comfort of the Mobile Services depends on the capacities, Services, the quality display, the response time or access to certain functions of your Compatible Mobile Terminal and the capacities of the electronic communication network you use, and RED VAULT may in no case be held responsible for reduced user comfort on Mobile Services.
  • 14.5 Downloading, installing and use of certain Mobile Services supplied via your Compatible Mobile Terminal may be prohibited or restricted by your Internet service provider, and it is possible that the Mobile Services will not all function with all network service providers or devices. You must contact your Internet service provider to find out whether the Mobile Services are available for your device and what restrictions, if any, may apply to the use of said Services for mobile devices.

15. MISCELLANEOUS

  • 15.1 Titles and Headings

    Headings in these Terms are intended solely to facilitate reading and understanding and shall not affect the interpretation of these Terms.

  • 15.2 Severance

    If any court or competent authority finds that any provision of these Terms (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these Terms shall not be affected.

    If any invalid, unenforceable or illegal provision of these Terms would be valid, enforceable and legal if some part of it were deleted, the provision shall apply with the minimum modification necessary to make it legal, valid and enforceable to reflect RED VAULT’s initial intentions.

  • 15.3 No Waiver

    No failure or delay by RED VAULT to exercise any right or remedy provided under these Terms or by law shall constitute a waiver of that or any other right or remedy, nor shall it preclude or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall preclude or restrict the further exercise of that or any other right or remedy.

    Waiver of a right or remedy may be considered to have taken place only after signing of a written statement to this effect by RED VAULT or by the User.

  • 15.4 Entire Agreement
    • a. In entering into these Terms (including RED VAULT’s Privacy Policy), neither party has relied upon and does not rely on any statement, representation (whether innocent or negligent), assurance or warranty (“Representation”) (whether in writing or not) of any person (whether party to this agreement or not) other than as expressly set out in these Terms.
    • b. Each party agrees that the only rights and remedies available to it arising out of or in connection with a Representation shall be for breach of contract.
    • c. These Terms (including RED VAULT’s Privacy Policy available on [insert address]) and all rules or instructions published online concerning a Service game, an activity, a competition or lottery or a merchant service in particular contain the entire agreement between RED VAULT and you with respect to the subject matter hereof and supersede and cancel any and all prior or contemporaneous oral or written understandings, negotiations and agreements.
    • d. You should add this page to your browser bookmarks and consult this site regularly to find out about any updates to the Terms.
    • e. Nothing in this Article shall limit or exclude any liability for fraud or fraudulent misrepresentation.
  • 15.5 Law and Jurisdiction

    To the extent permitted by applicable law, these Terms and your Account and any disputes or claims arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) are governed by and construed in accordance with the laws in force in the Emirate of Dubai. You irrevocably agree that any dispute or claim that arises out of or in connection with the Terms or their subject matter or formation (including non-contractual disputes or claims) shall be referred to and finally resolved under the Arbitration Rules of the DIFC – LCIA Arbitration Center, which Rules are deemed to be incorporated by reference into this Article 14.5. the number of arbitrators shall be one. The seat, or legal place, of the arbitration shall be Dubai. The language used in the arbitration shall be English.

  • 15.6 Force Majeure

    RED VAULT shall have no liability under these Terms if it is prevented from, or delayed in, performing its obligations or from carrying on its business by acts, events, omissions or accidents beyond its reasonable control, including, without limitation, strikes, lock-outs or other industrial disputes (whether involving the workforce of RED VAULT or any other party), failure of a utility service or transport or telecommunications network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or sub-contractors

Red Entertainment Distribution (FZCO) LLC
Unit A3 DAFZA
PO Box: 54484
Dubai
Tel: +971 4 2997 980 

Contact Us

Thank you for your interest in Red Vault. Please use this form if you have any questions about our app and we will get back to you very soon.

Publisher Partners

Red Vault works with the world’s leading interactive entertainment companies including Activision Blizzard, Electronic Arts, Rebellion, SEGA, Take-Two interactive, Ubisoft Entertainment and Warner Bros. Interactive Entertainment.

Retail Partners

You can pretty much buy your game at any retail store in the MENA region. Make sure you buy the new releases which have the QR code on the back of the game and says distributed by RED.

About Red Vault

Red Vault is a first of its kind rewards app for gamers in the MENA region. For the first time, you can earn rewards for buying video games in retail stores. It’s that simple.

  1. How do I earn points?
    It’s easy. Download the Red Vault app via the iOS or Android store, go to your favourite retail store, buy a game, scan the QR code on the back of the game and start earning points instantly.The more you buy the more you level up and earn points and exciting rewards.
  2. What games are eligible for the Red Vault program?
    Red Vault offers you a window into the best selling games worldwide. Any games available in the region by the following publishers entitles you to earn points as long as they carry the QR Code and distributed by RED message on the back.
    • Electronic Arts
    • Activision Blizzard
    • Ubisoft
    • Warner Brothers
    • Take 2
    • Sold Out
      The QR code will be available with the launch of FIFA 18 starting 26th September 2017. The rewards program will offer new releases this season like Call of Duty WWII, Need For Speed Payback, WWE 2K18, Shadow of War, Star Wars Battlefront ll and many, many more.
  3. Where do I need to buy the games to be eligible?
    You can buy the games at any retail store in the MENA region.
  4. How can I use my points?
    You earn points for games you buy. Red Vault will offer you a variety of exciting digital rewards as you earn points and level up. Even more, you will be eligible for special promo offers, prizes, exclusive beta access, invitations to gaming events and so much more.
  5. What benefits can I expect?
    You will be eligible for digital rewards along with Red Vault points, exclusive Beta access, special eSports invitations, merchandise and promotional offers.
  6. Is there a limit to how many games I can buy?
    Red Vault is a unique loyalty app where there is no limit to how many points you can earn as you level up. Any Red Vault Member buying more than 1 game of the same title will be required to show a proof of purchase
  7. Which countries offer the Red Vault app?
    The Red Vault app is available for use in all countries within the MENA region. You also need to have a PSN or XBOX account registered in a country within the MENA region to be a Red Vault member that can redeem rewards.
  8. Can I buy games on Red Vault?
    Red Vault is not currently an e-commerce app.

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